AGENDA

January 7-29, 2021

 

Thursday, January 7th

ON DEMAND  Science of Self Healing


Rachel R. Taylor, MD, Author & Board Certified Family Medicine Physician In this session we discuss the less widely known science of why physician burnout may occur and what we can do about it. The presentation includes the science behind how much emotion/suicidality we might "pick up" from our environment/patients and the deep importance of having a vast understanding of what is our emotion and others. This session will show how you can integrate this into your busy lifestyle.

  • Discuss the innovations in science of the unseen reasons why burnout may occur
  • Identify where in our own lives we are creating more stress/burnout
  • Learn specific techniques that decrease stress and burnout you can implement now




ON DEMAND Panel - Burnout on the Frontlines and Real-World Solutions for Mental, Social, and Spiritual Health


Jessi Gold, MD, Assistant Professor, Washington University School of Medicine
Megan Ranney, MD, MPH, FACEP, Director, Brown Lifespan Center for Digital Health
Benjamin F. Miller, Psy.D., Chief Strategy Officer, Well Being Trust
Moderator: Janae Sharp, Founder, Sharp Index

Healthcare worker burnout is intimately linked to the systems they are a part of and the world that they live in. There is no time that has been clearer than now, during COVID-19, when being burned out is influenced by, among other things, availability of personal protective equipment, anti-science sentiment, pay cuts, and layoffs, and caregiving. In this expert panel, you will hear from experts who work on the frontlines inpatient care, but also in policy, public health, and advocacy. They will discuss burnout as they see it, and solutions for change. Live Q&A and Discussion with panelists on January 7 at 12:00pm EST




1:30pm  Awards for Excellence in Physician, Nurse Leader and Clinicians Well Being


Awards for excellence in Physician, Nurse-Leader and Clinician well-being are a way to celebrate the good news. Projects that have helped, individuals that have made a difference, and systems that take the health of their physicians seriously should be celebrated. We want to recognize excellence in work towards that mission, including the following categories:

  • Most Promising Research in Burnout
  • Best Health Tech Company to Reduce Burnout
  • Best Health Tech Innovator in Burnout and Suicide Prevention
  • Biggest leader in Burnout
  • Best Health System Wellness Program
  • Best Media Coverage of Burnout
  • Best Advocate for Burnout and & Suicide Prevention
  • Best Data Project for reducing Physician Burnout




ON DEMAND  Who are You without the White Coat and Why that Matters?  Deconstructing the Physician Archetype


Jason Onugha, CoFounder, Without the White Coat
Harris Onugha, CoFounder, Without the White Coat Who are you #withoutthewhitecoat? How a simple question can redirect our perception of what it means to “be a healthcare provider”. This session is an open dialogue directed at exploring the intersection of medicine, diversity, creativity, and mental health. How does regularly reflecting and answering the question who am I without the white coat create space for advocacy and vulnerability in medicine?

  • Distinguish between “doing the work of a physician” and “being a physician”
  • Discover how to create space for mental health in medicine
  • Identify barriers to diversity in medicine imposed by the physician archetype




Live - 12:30pm  Physician Burnout and How Technology, and Society, Can Help


Fireside Chat with:
Dr. Kyu Rhee, Vice President and Chief Health Officer, IBM
Rachel Ford Hutman, CEO and Founder, Ford Hutman Media

This interactive discussion will be about the ways technology can help lessen the workload currently facing physicians. The health care environment—with its packed work days, demanding pace, time pressures, and emotional intensity—can put physicians and other clinicians at high risk for burnout. A recent study found that more than half of primary care physicians report feeling stressed because of time pressures and other work conditions, all of which has been exacerbrated with COVI19. What is physician burnout and what role do clinicians, caregivers or patients have to play? What can we do as a society to support healthcare workers more?




ON DEMAND Administrative Burnout: How a Culture of Collaboration Could be the Solution


Michael Docktor, MD, Co-founder & CEO, Dock Health
Gabriel Charbonneau, MD, Family Medicine Specialist in Montana

While burnout is well documented and provider wellness is a priority, the many tools and solutions in place often treat the symptoms of burnout and not the disease. In this panel, we take a closer look at the "why" behind administrative burnout and the roles that culture, communication and collaboration play in alleviating an organization's collective burnout. Listen in for actionable steps on how to combat administrative burnout.





 

Tuesday, January 12th

ON DEMAND  Returning Joy to Patient Care: Clinical Workplace Hacks that Reduce Burnout  Paul DeChant


Paul DeChant, CEO/Principal, Paul DeChant, MD, MBA, LLC This presentation will review the manifestations and drivers of burnout, the impact on individuals and organizations, and present a process by which leaders can transform workflows, management systems, and culture to reduce burnout while engaging, empowering, and aligning clinicians and executive leaders.

  • Understand how the drivers of burnout relate to the manifestations of burnout and impact clinician engagement
  • Learn new opportunities to improve the physician-patient connection and professional fulfillment
  • Identify opportunities to reduce the impact of the EHR on physician burnout




ON DEMAND Regular or Extra Crispy – Lessons from the Field in Addressing Burnout Elisa Arespacochaga, American Hospital Association


Elisa Arespacochaga, Vice President, Physician Alliance, American Hospital Association Hear how your colleagues around the country are understanding and creating space where they can address the drivers of burnout and begin to thrive in the rapidly changing world of hospitals and health care.

  • Describe the drivers of work-life balance and the roles of leadership in addressing burnout
  • Understand the seven key steps for organizational well-being
  • Develop ways you can join your colleagues across the country to combat burnout and thrive




ON DEMAND  Caregiver Burnout: The Burning Platfrom - Making the Case for Advanced Team-Based Care


Kevin D. Hopkins, MD, Primary Care Medical Director, Cleveland Clinic

Healthcare complexity is increasing, physician burnout is worsening. Innumerable factors exert pressure on our system and its people-something has to give. This session will call out many of those stressors as well as ways to recognize burnout in ourselves and colleagues. Novel practice redesign models and available practice transformation resources for caregiver burnout prevention and mitigation will be shared.

  • Describe and recognize common causes of and risk factors for caregiver burnout;
  • Discuss the adverse effects of burnout on the caregiver, their patients, and the healthcare organizations
  • Evaluate the opportunity of team-based care as a means of sharing the workload of patient care, and gain awareness of resources available to transform the care model




ON DEMAND Panel: Physician Distress:  If it's not Burnout, What is it?


Wendy Dean, MD, CEO and CoFounder, The Moral Injury of Healthcare Heather Farley, MD, MHCDS, FACEP, Chief Wellness Officer, ChristianaCare Moderated by: Nicole F. Roberts, Founder & President, Health & Human Rights Strategies Burnout in healthcare has been recognized, measured, and addressed for more than a decade. But the numbers of physicians who are struggling has barely budged. The National Academy of Medicine report from October 2019 acknowledged that, despite a decade of scholarship and interventions, the committee could not recommend any specific intervention. Perhaps this is because “burnout” is not the problem. Some advocate for claiming human rights violations. The concept of moral injury has resonated profoundly with doctors and other licensee groups. Finding the right language for our distress--that accurately describes our experience but which also allows others to hear what we feel--is critical to shaping solutions that will make medicine better for patients and sustainable for clinicians.

  • Understand the difference between burnout, human rights violations, and moral injury and how they may be related
  • Identify the drivers of distress (conflict between the Hippocratic Oath to put our patient as our first priority, and employer expectations of our priorities)
  • Have tools to negotiate change in one’s environment to improve “physician well being” and address moral injury




11:00am  LIVE Interactive Discussion with Peers and Speakers


We invite all attendees to a live session with speakers, sponsors and your peers. We hope that you have reviewed the various sessions that have been made available on demand, but even if you have not, you will gain much from this live session. It is unique and we believe very special.

Networking and hallway conversations are staples of in-person events. Attendees expect the ability to connect and share with colleagues, sponsors, and speakers. These interactions will go beyond Q&A sessions, live chat, and polling. These facilitated discussions will break into more intimate settings for small groups of attendees to talk among themselves, the way you might chat over lunch at a live conference.

Participants will join small breakout rooms to discuss the different questions and then all come together, and with a skilled facilitator, share your discussions with the entire group. This will not only be an opportunity to simulate a typical ‘live conference’ conversation with fellow attendees, but an opportunity to network and share contact information.




12:30pm LIVE - Do Innovation and Technology Hold the Keys to Solving the Scale of the Burnout Crisis and Restoring Mental Well-Being to Healthcare Professionals?- Interactive Discussion


Murray Zucker, MD, Medical Director, Happify Health

Jeffrey S. Levy, MD, CEO and Founder of CaseNetwork; Author, CoreWellness, a Physician Wellness Program

Moderated by Catherine Florio Pipas, MD, MPH, Chief Wellness Officer, CaseNetwork
Professor, Community & Family Medicine, The Dartmouth Institute for Health Policy and Clinical Practice, and Author of "A Doctor's Dozen"

Join us for a lively discussion as we hear from mental health technology entrepreneurs and fellow physicians, Dr. Jeffrey Levy and Dr. Murray Zucker, as they discuss the rising importance of technology and the role it can play:

  • Reaching healthcare professionals that otherwise would not seek help for burnout

  • Reducing the cost of burnout to institutions

  • Scaling a program for organizational wellbeing





 

Wednesday, January 13th

ON DEMAND  Returning Joy to Patient Care: Clinical Workplace Hacks that Reduce Burnout  Paul DeChant


Paul DeChant, CEO/Principal, Paul DeChant, MD, MBA, LLC This presentation will review the manifestations and drivers of burnout, the impact on individuals and organizations, and present a process by which leaders can transform workflows, management systems, and culture to reduce burnout while engaging, empowering, and aligning clinicians and executive leaders.

  • Understand how the drivers of burnout relate to the manifestations of burnout and impact clinician engagement
  • Learn new opportunities to improve the physician-patient connection and professional fulfillment
  • Identify opportunities to reduce the impact of the EHR on physician burnout




ON DEMAND Regular or Extra Crispy – Lessons from the Field in Addressing Burnout Elisa Arespacochaga, American Hospital Association


Elisa Arespacochaga, Vice President, Physician Alliance, American Hospital Association Hear how your colleagues around the country are understanding and creating space where they can address the drivers of burnout and begin to thrive in the rapidly changing world of hospitals and health care.

  • Describe the drivers of work-life balance and the roles of leadership in addressing burnout
  • Understand the seven key steps for organizational well-being
  • Develop ways you can join your colleagues across the country to combat burnout and thrive




ON DEMAND  Caregiver Burnout: The Burning Platfrom - Making the Case for Advanced Team-Based Care


Kevin D. Hopkins, MD, Primary Care Medical Director, Cleveland Clinic

Healthcare complexity is increasing, physician burnout is worsening. Innumerable factors exert pressure on our system and its people-something has to give. This session will call out many of those stressors as well as ways to recognize burnout in ourselves and colleagues. Novel practice redesign models and available practice transformation resources for caregiver burnout prevention and mitigation will be shared.

  • Describe and recognize common causes of and risk factors for caregiver burnout;
  • Discuss the adverse effects of burnout on the caregiver, their patients, and the healthcare organizations
  • Evaluate the opportunity of team-based care as a means of sharing the workload of patient care, and gain awareness of resources available to transform the care model




ON DEMAND Panel: Physician Distress:  If it's not Burnout, What is it?


Wendy Dean, MD, CEO and CoFounder, The Moral Injury of Healthcare Heather Farley, MD, MHCDS, FACEP, Chief Wellness Officer, ChristianaCare Moderated by: Nicole F. Roberts, Founder & President, Health & Human Rights Strategies Burnout in healthcare has been recognized, measured, and addressed for more than a decade. But the numbers of physicians who are struggling has barely budged. The National Academy of Medicine report from October 2019 acknowledged that, despite a decade of scholarship and interventions, the committee could not recommend any specific intervention. Perhaps this is because “burnout” is not the problem. Some advocate for claiming human rights violations. The concept of moral injury has resonated profoundly with doctors and other licensee groups. Finding the right language for our distress--that accurately describes our experience but which also allows others to hear what we feel--is critical to shaping solutions that will make medicine better for patients and sustainable for clinicians.

  • Understand the difference between burnout, human rights violations, and moral injury and how they may be related
  • Identify the drivers of distress (conflict between the Hippocratic Oath to put our patient as our first priority, and employer expectations of our priorities)
  • Have tools to negotiate change in one’s environment to improve “physician well being” and address moral injury




11:00am  LIVE Interactive Discussion with Peers and Speakers


We invite all attendees to a live session with speakers, sponsors and your peers. We hope that you have reviewed the various sessions that have been made available on demand, but even if you have not, you will gain much from this live session. It is unique and we believe very special.

Networking and hallway conversations are staples of in-person events. Attendees expect the ability to connect and share with colleagues, sponsors, and speakers. These interactions will go beyond Q&A sessions, live chat, and polling. These facilitated discussions will break into more intimate settings for small groups of attendees to talk among themselves, the way you might chat over lunch at a live conference.

Participants will join small breakout rooms to discuss the different questions and then all come together, and with a skilled facilitator, share your discussions with the entire group. This will not only be an opportunity to simulate a typical ‘live conference’ conversation with fellow attendees, but an opportunity to network and share contact information.




12:30pm LIVE - Do Innovation and Technology Hold the Keys to Solving the Scale of the Burnout Crisis and Restoring Mental Well-Being to Healthcare Professionals?- Interactive Discussion


Murray Zucker, MD, Medical Director, Happify Health

Jeffrey S. Levy, MD, CEO and Founder of CaseNetwork; Author, CoreWellness, a Physician Wellness Program

Moderated by Catherine Florio Pipas, MD, MPH, Chief Wellness Officer, CaseNetwork
Professor, Community & Family Medicine, The Dartmouth Institute for Health Policy and Clinical Practice, and Author of "A Doctor's Dozen"

Join us for a lively discussion as we hear from mental health technology entrepreneurs and fellow physicians, Dr. Jeffrey Levy and Dr. Murray Zucker, as they discuss the rising importance of technology and the role it can play:

  • Reaching healthcare professionals that otherwise would not seek help for burnout

  • Reducing the cost of burnout to institutions

  • Scaling a program for organizational wellbeing





 

Tuesday, January 19th

ON DEMAND  Science of Self Healing


Rachel R. Taylor, MD, Author & Board Certified Family Medicine Physician In this session we discuss the less widely known science of why physician burnout may occur and what we can do about it. The presentation includes the science behind how much emotion/suicidality we might "pick up" from our environment/patients and the deep importance of having a vast understanding of what is our emotion and others. This session will show how you can integrate this into your busy lifestyle.

  • Discuss the innovations in science of the unseen reasons why burnout may occur
  • Identify where in our own lives we are creating more stress/burnout
  • Learn specific techniques that decrease stress and burnout you can implement now




ON DEMAND Panel - Burnout on the Frontlines and Real-World Solutions for Mental, Social, and Spiritual Health


Jessi Gold, MD, Assistant Professor, Washington University School of Medicine
Megan Ranney, MD, MPH, FACEP, Director, Brown Lifespan Center for Digital Health
Benjamin F. Miller, Psy.D., Chief Strategy Officer, Well Being Trust
Moderator: Janae Sharp, Founder, Sharp Index

Healthcare worker burnout is intimately linked to the systems they are a part of and the world that they live in. There is no time that has been clearer than now, during COVID-19, when being burned out is influenced by, among other things, availability of personal protective equipment, anti-science sentiment, pay cuts, and layoffs, and caregiving. In this expert panel, you will hear from experts who work on the frontlines inpatient care, but also in policy, public health, and advocacy. They will discuss burnout as they see it, and solutions for change. Live Q&A and Discussion with panelists on January 7 at 12:00pm EST




1:30pm  Awards for Excellence in Physician, Nurse Leader and Clinicians Well Being


Awards for excellence in Physician, Nurse-Leader and Clinician well-being are a way to celebrate the good news. Projects that have helped, individuals that have made a difference, and systems that take the health of their physicians seriously should be celebrated. We want to recognize excellence in work towards that mission, including the following categories:

  • Most Promising Research in Burnout
  • Best Health Tech Company to Reduce Burnout
  • Best Health Tech Innovator in Burnout and Suicide Prevention
  • Biggest leader in Burnout
  • Best Health System Wellness Program
  • Best Media Coverage of Burnout
  • Best Advocate for Burnout and & Suicide Prevention
  • Best Data Project for reducing Physician Burnout




ON DEMAND  Who are You without the White Coat and Why that Matters?  Deconstructing the Physician Archetype


Jason Onugha, CoFounder, Without the White Coat
Harris Onugha, CoFounder, Without the White Coat Who are you #withoutthewhitecoat? How a simple question can redirect our perception of what it means to “be a healthcare provider”. This session is an open dialogue directed at exploring the intersection of medicine, diversity, creativity, and mental health. How does regularly reflecting and answering the question who am I without the white coat create space for advocacy and vulnerability in medicine?

  • Distinguish between “doing the work of a physician” and “being a physician”
  • Discover how to create space for mental health in medicine
  • Identify barriers to diversity in medicine imposed by the physician archetype




Live - 12:30pm  Physician Burnout and How Technology, and Society, Can Help


Fireside Chat with:
Dr. Kyu Rhee, Vice President and Chief Health Officer, IBM
Rachel Ford Hutman, CEO and Founder, Ford Hutman Media

This interactive discussion will be about the ways technology can help lessen the workload currently facing physicians. The health care environment—with its packed work days, demanding pace, time pressures, and emotional intensity—can put physicians and other clinicians at high risk for burnout. A recent study found that more than half of primary care physicians report feeling stressed because of time pressures and other work conditions, all of which has been exacerbrated with COVI19. What is physician burnout and what role do clinicians, caregivers or patients have to play? What can we do as a society to support healthcare workers more?




ON DEMAND Administrative Burnout: How a Culture of Collaboration Could be the Solution


Michael Docktor, MD, Co-founder & CEO, Dock Health
Gabriel Charbonneau, MD, Family Medicine Specialist in Montana

While burnout is well documented and provider wellness is a priority, the many tools and solutions in place often treat the symptoms of burnout and not the disease. In this panel, we take a closer look at the "why" behind administrative burnout and the roles that culture, communication and collaboration play in alleviating an organization's collective burnout. Listen in for actionable steps on how to combat administrative burnout.





 

Wednesday, January 20th

ON DEMAND  From Z to A: Secondary Trauma, Burnout and Suicide Risk


Jonathan B. Singer, Ph.D., LCSW, President, American Association of Suicidology Suicide rates have been increasing over the past decade, with the highest rates among middle-aged men. This demographic change might be one of the reasons we are seeing an increase in physician suicide. But maybe not. This presentation will provide an update on data and statistics on suicide in the USA, insights from ideation-to-action frameworks for understanding who is at suicide risk and why, and the role of individuals and organizations to address secondary trauma, burnout prevention, suicide prevention among healthcare providers.

  • Identify current statistics on suicide risk
  • Explain “ideation-to-action” frameworks for understanding suicide
  • List the roles that individuals and organizations play in reducing secondary trauma and suicide risk amongst physicians




ON DEMAND  Compassionate Care:  Keys to Understanding Physician Burnout


Shawn C. Jones, MD, FACS, President, Kentucky Foundation for Medical Care

  • Delineate the impact of burnout on the quality of care delivered
  • Describe the potential interpersonal consequences of burnout
  • Convey personal and organizational means by which burnout can be mitigated




ON DEMAND  Technology and Clinician Burnout - The Cause or the Cure?


Ronald A. Paulus, MD, President and CEO of RAPMD Strategic Advisors, Executive In Residence with General Catalyst and immediate past President and CEO of Mission Health The epidemic of burnout among healthcare professionals is receiving growing international attention. The high prevalence of burnout in the healthcare workforce is cause for immediate concern because evidence shows impacts on quality, safety, and healthcare system performance. In addition, analysis suggests that costs for burnout-related turnover may be as high as $1.7 billion annually among hospital-employed physicians, and $17 billion across all US physicians. For nurses, costs are even higher estimated at $9 billion in hospital costs annually, with total national costs of $14 billion. This epidemic must be remedied, given the serious and negative ramifications of poor well-being and low job satisfaction among health care professionals on patient experience, health of populations, and the cost of healthcare. But even in 2013, the RAND Corporation reported that while physicians appreciated having an enhanced ability to remotely access patient information, the then current state of EHR technology significantly worsened professional satisfaction. Other evidence and anecdotal stories abound on various clinician technology frustrations. But what if technology could help rather than hinder physician and clinician well-being and satisfaction? This presentation will explore the pros and cons of technology on workforce well-being and resilience.

  • Understand the current state of physician and clinician burnout
  • Articulate examples of technology that enhances well-being
  • Understand the data regarding technology's impact on clinician well-being




11:00am  LIVE Interactive Discusion with Peers and Speakers


We invite all attendees to a live session with speakers, sponsors and your peers. We hope that you have reviewed the various sessions that have been made available on demand, but even if you have not, you will gain much from this live session. It is unique and we believe very special.

Networking and hallway conversations are staples of in-person events. Attendees expect the ability to connect and share with colleagues, sponsors, and speakers. These interactions will go beyond Q&A sessions, live chat, and polling. These facilitated discussions will break into more intimate settings for small groups of attendees to talk among themselves, the way you might chat over lunch at a live conference.

Participants will join small breakout rooms to discuss the different questions and then all come together, and with a skilled facilitator, share your discussions with the entire group. This will not only be an opportunity to simulate a typical ‘live conference’ conversation with fellow attendees, but an opportunity to network and share contact information.




10:00am LIVE DISCUSSION Physician Wellbeing: A Glance back and a Vision Forward


Ted Hamilton, MD, Chief Mission Integration Officer and SVP, AdventHealth

The phenomenon of physician burnout emerged in the medical literature about a decade ago. Today it has become a compelling cause celebre’ as the conversation has shifted toward resilience and burnout prevention. The next frontier will address clinician wellbeing more broadly to include nurses and advanced practice providers.

  • Organize a state of the art physician wellbeing initiative
  • Calculate the organizational cost/benefit ratio of a physician wellbeing initiative
  • Access reliable resources for program consultation and assessment




12:30pm  LIVE DISCUSSION Hardwiring Physician Wellbeing into Your Organization


Kevin H. Mosser, MD, Past President & CEO, Wellspan Health
Dike Drummond, MD, CEO, TheHappyMD.com
Stephanie K. Sargent, MHA, RN, CPPS, Chief Clinical and Quality Officer, SE Healthcare

Moderator: Rachel Ford Hutman, CEO and Founder, Ford Hutman Media

This diverse panel discussion speaks directly to CEOs, CWOs or others highly invested in hardwiring a physician wellbeing program into a healthcare organization. How can the C-suite optimally support a burnout program? What is the C-suite’s role in making it happen? Strategies for effective leadership (hint: it’s not a “top-down” approach) and implementation of a physician wellbeing program will be discussed.

  • Recognize 3 competitive advantages for physician wellbeing
  • State the minimum level of complexity required to get traction on preventing physician burnout
  • Describe the key elements to ensuring there is a measurable return on your wellness program investment





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